Frequently asked questions
Our services
01
What type of projects do you take on?
Most of our work focuses on full-scale brand, web, and digital projects. But we can also jump in to help with specific challenges, from clarifying your positioning to shaping your investor story and strengthening your communications.
02
Can you help us rebrand an existing business?
Yes, we work with both new and established businesses. We start by understanding your current brand, your goals, and the direction you want to take. From there, we define what your brand needs to communicate and how it should show up across your business.
03
How does ongoing support work?
We offer monthly arrangements starting at 3 days per month, billed at the beginning of the month. You can adjust the days as your needs change, and cancel anytime as long as you let us know before the next billing cycle.
04
What if I need a service you don’t offer?
We’re constantly growing our network of creatives and specialists, so we can point you in the right direction. We also offer advisory support on hiring, building your team, and connecting you with the right strategic partners.
05
Can we start with a small project first?
Absolutely. Many of our longest partnerships started with a focused engagement, such as a brand audit, a go-to-market strategy sprint, or a few advisory sessions. It’s a great way to address a specific challenge, experience how we work together, and decide whether a larger engagement makes sense.
01
What type of projects do you take on?
Most of our work focuses on full-scale brand, web, and digital projects. But we can also jump in to help with specific challenges, from clarifying your positioning to shaping your investor story and strengthening your communications.
02
Can you help us rebrand an existing business?
Yes, we work with both new and established businesses. We start by understanding your current brand, your goals, and the direction you want to take. From there, we define what your brand needs to communicate and how it should show up across your business.
03
How does ongoing support work?
We offer monthly arrangements starting at 3 days per month, billed at the beginning of the month. You can adjust the days as your needs change, and cancel anytime as long as you let us know before the next billing cycle.
04
What if I need a service you don’t offer?
We’re constantly growing our network of creatives and specialists, so we can point you in the right direction. We also offer advisory support on hiring, building your team, and connecting you with the right strategic partners.
05
Can we start with a small project first?
Absolutely. Many of our longest partnerships started with a focused engagement, such as a brand audit, a go-to-market strategy sprint, or a few advisory sessions. It’s a great way to address a specific challenge, experience how we work together, and decide whether a larger engagement makes sense.
What type of projects do you take on?
Can you help us rebrand an existing business?
How does ongoing support work?
What if I need a service you don’t offer?
Can we start with a small project first?
Working with us
01
What types of businesses do you work with?
We work with ambitious founders and organizations whose brand doesn’t fully reflect the value they deliver. Whether you’re starting out, pivoting, or expanding, we tailor our services to meet your needs and help grow your business.
02
What is the timeline for a branding project?
The timeline for a branding project depends on the scope and complexity. Most projects take 6 to 12 weeks and include consultations, research, strategy, as well as brand and website design and development. We’ll provide a detailed timeline based on your specific needs and requirements.
03
What does the process look like?
First, we get on a call to talk through your challenges and goals. Then we define the brief and provide a proposal. Once we agree on the best approach, we send the contract and invoice for the first payment. After that, we begin working together, starting with research to go deep into your business and audience, and then translating the strategy into all the touchpoints the project requires. Once the project is done, you can continue working with us through retainers or flexible support if needed.
04
What should I provide to start a project?
To start a project, we’ll need some basic information about your business, including your goals, target audience, and any existing materials. Don’t worry, we’ll guide you through the process so we have everything we need.
05
How do I get started with your services?
Reach out to us through our contact form or schedule a call. We’ll discuss your needs, outline the project scope, and develop a customized plan to get started.
01
What types of businesses do you work with?
We work with ambitious founders and organizations whose brand doesn’t fully reflect the value they deliver. Whether you’re starting out, pivoting, or expanding, we tailor our services to meet your needs and help grow your business.
02
What is the timeline for a branding project?
The timeline for a branding project depends on the scope and complexity. Most projects take 6 to 12 weeks and include consultations, research, strategy, as well as brand and website design and development. We’ll provide a detailed timeline based on your specific needs and requirements.
03
What does the process look like?
First, we get on a call to talk through your challenges and goals. Then we define the brief and provide a proposal. Once we agree on the best approach, we send the contract and invoice for the first payment. After that, we begin working together, starting with research to go deep into your business and audience, and then translating the strategy into all the touchpoints the project requires. Once the project is done, you can continue working with us through retainers or flexible support if needed.
04
What should I provide to start a project?
To start a project, we’ll need some basic information about your business, including your goals, target audience, and any existing materials. Don’t worry, we’ll guide you through the process so we have everything we need.
05
How do I get started with your services?
Reach out to us through our contact form or schedule a call. We’ll discuss your needs, outline the project scope, and develop a customized plan to get started.
What types of businesses do you work with?
What is the timeline for a branding project?
What does the process look like?
What should I provide to start a project?
How do I get started with your services?
Pricing & terms
01
How do you determine the cost of a project?
The cost of a project is determined based on the scope of work, complexity, and specific requirements. We provide a detailed proposal and cost estimate after discussing your needs.
02
What are typical project fees?
Our full-scale branding projects start at €9,000 and include brand strategy, visual and verbal identity, and full website design and development. Our focus is on building a clear, consistent digital presence that gives founders everything they need to launch, communicate their value, and attract customers. Not looking for a full-scale launch? We also offer smaller, flexible engagements for targeted needs, from clarifying your positioning and refining your messaging to developing presentations, marketing assets, content, and merchandise. These are priced individually based on scope. Retainers and ongoing support start at €1,500 per month. For advisory sessions, we offer packs of 3, 5, or 10 hours at €120 per hour.
03
What’s the payment process?
For a full project, we ask for an initial payment of 50% of the total value, depending on the length and scope. The remaining balance can be scheduled flexibly across the project. For ongoing work, like monthly support or retainers, we bill at the start of each month. You can cancel anytime as long as you let us know before the next billing cycle. For advisory sessions, pick a pack of 3, 5 or 10 hours, pay upfront, and get direct access to our calendar to book whenever you need them.
04
Do you offer pro bono work or reduced rates?
Yes, we offer a 20% discount for solo founders through our dedicated program. Each year, we also support a small number of initiatives with pro bono work, based on alignment and capacity.
01
How do you determine the cost of a project?
The cost of a project is determined based on the scope of work, complexity, and specific requirements. We provide a detailed proposal and cost estimate after discussing your needs.
02
What are typical project fees?
Our full-scale branding projects start at €9,000 and include brand strategy, visual and verbal identity, and full website design and development. Our focus is on building a clear, consistent digital presence that gives founders everything they need to launch, communicate their value, and attract customers. Not looking for a full-scale launch? We also offer smaller, flexible engagements for targeted needs, from clarifying your positioning and refining your messaging to developing presentations, marketing assets, content, and merchandise. These are priced individually based on scope. Retainers and ongoing support start at €1,500 per month. For advisory sessions, we offer packs of 3, 5, or 10 hours at €120 per hour.
03
What’s the payment process?
For a full project, we ask for an initial payment of 50% of the total value, depending on the length and scope. The remaining balance can be scheduled flexibly across the project. For ongoing work, like monthly support or retainers, we bill at the start of each month. You can cancel anytime as long as you let us know before the next billing cycle. For advisory sessions, pick a pack of 3, 5 or 10 hours, pay upfront, and get direct access to our calendar to book whenever you need them.
04
Do you offer pro bono work or reduced rates?
Yes, we offer a 20% discount for solo founders through our dedicated program. Each year, we also support a small number of initiatives with pro bono work, based on alignment and capacity.
How do you determine the cost of a project?
What are typical project fees?
What’s the payment process?
Do you offer pro bono work or reduced rates?